A fabric cleaner, like our own Secretlab Premium Fabric Cleaner, may be used to clean stubborn spots. <130kg. It fares quite well when it comes to materials and upholstery as well, but we’d be lying if we said that there’s nothing that can be improved about them. The moving and functional parts of the chair — such as the armrests, tilt mechanism, and hydraulics — should not need much maintenance, as long as they are used in a non-abusive manner. Unlike PRIME™ PU Leather, suede is not water-resistant, so avoid contact with water as much as possible. Secretlab SoftWeave® Fabric, like any other fabric, may become dirty over time. The Titan is (in my opinion) Secretlab’s best gaming chair. Is the Peel Protection Guarantee the same as your warranty program? Do not place your hand or fingers near the recline mechanics. 2 Choose your Color. How do I make payment for the replacement parts? Atop that, these replaced parts will now also come with 2-year Peel Protection Guarantee where any replacement required due to the peeling of upholstery will be complimentary. Click here to contact Secretlab for any business enquiries or support related questions. View Product. Leave the chair to air dry completely after cleaning. Privacy Terms, Copyright © 2015 – 2021 Secretlab. We apologize for the inconvenience caused. You also have to dismantle the chair which involves purchasing tools you may not have like a … S-M L XL. You may opt out at any time. From $749 $949 Available in 1 variant. 175-200cm. I do not have any issues with my chair. If you opted to carry out the replacement yourself, you can reach out to our. Warranty. Spray a small amount onto a clean microfiber cloth and gently wipe clean. Product Features. The armrests on the Secretlab 2018 Series chairs have smooth, contoured edges and are stamped with the Secretlab logo at the front. The Secretlab TITAN is renowned for its ample space in addition to customization at the highest level. Secretlab has successfully designed a chair that is sleek, sturdy and comfortable, and an all-around great price for such a high-quality product. The replacement parts will also be upholstered in the new PRIME™ 2.0 PU leather - which is crafted after years of extensive R&D to be more durable than the regular PU leather. You can then make payment via debit or credit card. Always use your chair safely. Recommended Size. Available Upholstery 1. If you own an older model or your chair is no longer under warranty, you are still eligible to purchase a replacement backrest and/or seat base at a highly subsidized price. The chair of champions. Secretlab OMEGA. All replacement parts will adhere to your original order and we are unable to switch to a different model, colorway or upholstery. The real leather of the Secretlab NAPA series requires extra care, as natural leather isn’t water-resistant due to its breathability. The gold standard of gaming chairs. Join our mailing list for the latest offers and product releases! To give you greater comfort, support, reliability and personalization, the new 2020 Series features multiple improvements that will exceed the expectations of even the most discerning. The title won’t do this chair justice. Assembly was simple, and the instructions were as clear as any company could potentially provide. SHOP NOW. $25 OFF select* Secretlab 2020 Series PRIME™ 2.0 PU Leather and SoftWeave® Fabric models. We also share information about your use of our site with our analytics partners. SoftWeave® Fabric. Top Shipping delays due to high demand. S-M L XL. $40 OFF both NeueChair™ Silver and Obsidian models. RECOMMENDED SIZE. DO NOT rub into the fabric, as this may cause further staining. If your chair is still covered by warranty, we will provide you with replacement parts if needed. ¹ Chairs within warranty may still be eligible for FREE replacement. It contains deodorizing agents, so your chair not only stays clean, but smelling fresh as well. Limited redeem!! Keep your Secretlab chair in tip-top condition with Secretlab’s Premium Leather Cleaner, specially formulated to thoroughly clean and remove dirt and stains that result from everyday use. Product Features. However, once the replacement parts arrive, the replacement can be completed within a single servicing appointment and will take approximately 15 - 20 minutes. Any body know any good alternative replacements for the arms rests, I bought some off amazon but they have 4 holes instead of 3 so only 2 of the holes actually like up. Sit in the center of the chair, with your back to the backrest. Our Secretlab Premium Fabric Cleaner is specially designed for our SoftWeave® Fabric series of chairs, formulated to effectively clean and remove dirt & stains that result from everyday wear. The armrests on Secretlab pre-2018 models have large, chamfered edges, instead of the more rounded edges on the 2020 and 2018 Series. Shop from the full range of award-winning Secretlab chairs now. Once you've identified your Secretlab chair model and your warranty status, simply fill in this form to apply for your respective protection program. Secretlab PRIME™ 2.0 PU leather has been engineered for lasting durability, but it can still benefit from proper care — keep your chair away from sweat and moisture and wipe up any spills immediately. SECRETLAB Secretlab TITAN XL. Secretlab TITAN 2020 … i ripped the rubber a bit on my left armrest awhile back and no matter … Press J to jump to the feed. Our industry-first Peel Protection Guarantee is a statement of confidence in the quality of our products and materials, so you can sit with an even greater peace of mind knowing we've got you covered in the years ahead. PRE-ORDER. Press question mark to learn the rest of the keyboard shortcuts. Our support specialists are here to help. Like the Omega, it comes in 26 style variants, including four fabric models. After you've successfully submitted the form, we'll send you an email within 2 to 3 business days to verify the replacement part model that will be sent to you and to make any payment if needed. They will then install the new replacement parts for you. Please allow for a longer than usual time for order processing. SECRETLAB Secretlab TITAN. It’s a large chair with a flat, … We use automatic data collection tools to analyse our traffic and improve your user experience. View NeueChair Warranty. The replacement backrest and seat base are covered by a 2-year Peel Protection Guarantee and a 14-day accessories warranty. 2. Constructed only from materials of the highest grade and certified by internationally recognized authorities for both safety and durability, it is engineered to deliver lasting comfort. Engineered to be 4x more durable than regular PU leather, it is designed to perform in warm, humid climates. Built for every size. To find out what our warranty covers, check out our Warranty page. does anyone know how long it takes for secretlab to reup on their accesories? I have extended the warranty for my Secretlab 2020 Series chair under your Extended Warranty Program. Select the image that best matches your armrest. The Replacement Program is only applicable to chairs that are experiencing peeling. Foam. RECOMMENDED SIZE. Secretlab OMEGA 2020 Series. 2020. Join our mailing list for the latest offers and product releases! The Peel Protection Guarantee is an extension of our warranty program and specifically covers the peeling of your leatherette upholstery. Patent-Pending Secretlab Cold-Cure Foam Mix Available Upholstery 1 PRIME™ 2.0 PU Leather SoftWeave® Fabric Stitching Machine Embroidery Tilt Mechanism Heavy Duty Multi Tilt Multi-Tilt Angle Lock Armrests 4-Directional Full Metal Mechanism Soft PU Coated 180-208cm. You can find out if your chair is eligible in the table. Best Secretlab Gaming Chair Accessories Windows Central 2021. If you want a different replacement part, you may consider our trade-in option instead. For dirt and light stains, you can simply wipe the leather clean using a microfiber cloth dampened with a little water. Stealth. Available Upholstery PRIME™ 2.0 PU Leather NEW SoftWeave® Fabric NAPA Leather. Should you encounter any issues with them, please contact our support team via our. <130kg. NeueChair™ Obsidian. Use a dry cloth or paper towel to absorb any liquid, and gently wipe down with a microfiber cloth dampened with a little water. Please try again later. Secretlab PRIME™ 2.0 PU leather was developed specifically to address your concerns about peeling. The Secretlab Titan is our top-rated Pro esports chair. SG Products Info FAQ Peel Protection NEW Contact Mo $100 OFF all Secretlab 2020 Series NAPA models. Available in 4 variants. 2020. C$499. Link to photo(s) of your chair and portions of the seat base or backrest that are peeling. Available Upholstery PRIME™ 2.0 PU Leather NEWSoftWeave® FabricNAPA Leather, Available Upholstery PRIME™ 2.0 PU Leather NEWSoftWeave® Fabric, ADC12 Aluminum, industrial plated for extra durability, Cleaning and maintaining your Secretlab chair is quick and easy. No registration is needed. Cyberpunk 2077. Built for every size. Secretlab has successfully designed a chair that is sleek, sturdy and comfortable, and an all-around great price for such a high-quality product. Do not push the chair around when a person is sitting in it. PRIME™ 2.0 PU Leather. Promptly clean up any spills. Foam. The chair of champions. 3-Year Warranty, extendable up to 5 years . Patent-Pending Secretlab Cold-Cure Foam Mix. Recommended Weight. Spray a small amount onto a clean microfiber cloth and gently wipe clean. 100-180kg. PRIME™ 2.0 PU Leather. This is now going to cost me £40 to return to them to get my money back. Can I still have it replaced? With Secretlab, they will accept your return within 14 days, however - they have informed me I have to pay to ship the chair back to them. Do not sit at the front edge of the chair. Don't abuse itEven the toughest of chairs won't be able to stand up to rough usage, so keep your chair away from impacts, drops, and sharp objects. Available Upholstery PRIME™ 2.0 PU Leather NEW SoftWeave® Fabric. Secretlab Titan. View Product. Assembly was simple, and the instructions were as clear as any company could potentially provide. Archived. Our replacement parts are made to order and the shipping duration may vary. View Warranty Statement View Certifications. Under the Secretlab Replacement Program, Secretlab will replace any peeling backrests and/or seat bases on eligible chairs. Depending on your chair model and whether or not it is still under warranty, we will provide these replacement parts for free or at a heavily subsidized cost. 2. In the meantime, our operations team is doing all they can to expedite the process. While Secretlab chairs can be cared for with just a damp cloth in most cases, it is recommended that you use the specialized upholstery cleaners on our Accessories Store. Patent-Pending Secretlab Cold-Cure Foam Mix. The gold standard of gaming chairs. Once you have submitted your request for the replacement parts, our support team will reach out to you with a unique payment link. You will not have to go without your chair while waiting for the parts to be replaced. PRIME™ 2.0 PU Leather. We are always available to help! Replacement Parts. Give them a Secretlab gift card for them to choose their award-winning sitting experience today. Click here to contact Secretlab for any business enquiries or support related questions. Products Info FAQ Peel Protection NEW Contact . Available in 37 variants. Trade in your old Secretlab chair to offset the cost of your new Secretlab chair. Warranty. Recommended Size. It contains deodorizing agents, so your chair not only stays clean, but smelling fresh as well. Product Features Compare Models Sizing Guide View all 71 variants. NeueChair™ NeueChair™ Silver. Depending on your chair model and whether or not it is still under warranty, we will provide these replacement parts for free or at a heavily subsidized cost. NEW PRIME™ 2.0 PU Leather 2020. Secretlab Warranty. STAY HOME AND SHOP NOW WITH FREE SHIPPING. Secretlab allows you to choose your upholstery from 2-3 materials: Prime PU Leather – it’s the cheapest material here, it looks quite elegant, it is water resistant and very easy to … Recommended Height. Available in 35 variants. Follow the usage instructionsImproper use can damage your chair, or worse, cause injuries. Estimated to ship out by 26th May or earlier. 100-180kg. Assembly was simple, and the instructions were as clear as any company could potentially provide. PRIME™ 2.0 PU Leather. Upholstery. Replacement Parts. Arm rests need replacement due to well known issue if the armrest busting at the seem on both sides. S-M L XL. Log In Sign Up. comes with up to 5-year Peel Protection Guarantee upon purchase, comes with 2-year Peel Protection Guarantee upon replacement. You are currently viewing Secretlab Warranty. Secretlab PRIME™ 2.0 PU leather has gone through a series of rigorous, custom-designed tests that exceed established industry standards. Secretlab PRIME™ PU leather is stain-resistant and easy to clean. Upholstery. You can find out more about Secretlab’s warranty terms. Yes, all replacement parts are upholstered in Secretlab PRIME™ 2.0 PU leather. They have undergone tests according to established industry standards as well as customized tests so you can sit with absolute peace of mind. PRIME™ 2.0 PU leather has been engineered to be 4x more durable than regular PU leather and designed to perform in warm, humid climates. You may upload your images to Google Drive or Dropbox - please ensure they are not made private. Do not place all your weight on the backrest only. Available Upholstery PRIME™ 2.0 PU Leather NEW SoftWeave® Fabric NAPA Leather. Are my replacement parts covered under your warranty? Secretlab NAPA leather is our most luxurious upholstery offering. http://secretlab.refr.cc/jaslynz Any spills should be promptly blotted up with a dry cloth or paper towel. Price: $399 to $459. NAPA Leather 2020. Our warranty program covers all functional parts of the chair. Have a question? Can I also extend the duration of the Peel Protection Guarantee? Available Upholstery PRIME™ 2.0 PU Leather NEWSoftWeave® FabricNAPA Leather, Available Upholstery PRIME™ 2.0 PU Leather NEWSoftWeave® Fabric, ADC12 Aluminum, industrial plated for extra durability. The Secretlab TITAN is renowned for its ample space in addition to customization at the highest level. NEW 2020. The more spacious cousin of the Secretlab OMEGA, complete with integrated lumbar support. The armrests on all Secretlab 2020 Series chairs feature a 2020 Series metal badge at the bottom and metal buttons. Do not use the chair with more than one person. How long will it take to replace the backrest and seat base? Secretlab chairs are designed and certified for safety and durability. Recommended Height. Use this link for $25 off your secret lab purchase in SG! I either want my money back and be able to send the chair back or the proper replacement parts for the chair / a new one (where we of course send the old one back) that has a quality you can expect for a price like that. Secretlab™ ist eine eingetragene Marke von Secretlab UK Ltd (CRN 10848310) Sitemap Begriffe Datenschutz. Can I choose a different model/colorway/upholstery for the replacement parts? SoftWeave® Fabric 2020.