Absolutely apaulling service Zero stars!More. Bertha’s Restaurant In the heart of Simon’s Town, located on the water’s edge, you’ll find Bertha’s Restaurant. The only thing that I did not enjoy was the tartare sauce. The whole interaction left a bad taste in my mouth - not that they refused to change the charge so much as the horrendous way she treated me as a customer. Will definitely recommend this restaurant, Very disappointed in the terrible hospitality of this restaurant. The only thing that I did not enjoy was the tartare sauce. Get quick answers from Bertha's Restaurant staff and past visitors. Berthas Restaurant fronts the old Town Pier and boasts picturesque views across the yacht harbour and over False Bay, absolute waters edge position, in the very heart of Simons Town. Frequented by travellers from all over the world, Bertha's exudes a leisurely ambience where good food is served daily. Disgusting service from the manager on duty - Mercia. There was something about it that I could not put my finger on.More. Berthas Restaurant is situated on the waterfront in historic Simon’s Town and overlooks the harbor and False Bay. If I had seen it before I got to my hotel I most certainly wouldn't have accepted it or paid! Are you sure you want to delete this question? When I queried this, the waiter said...it was up to the manager to void/ change this. I Love Waffles - Simon's Town. And all for a silly R12. This is the version of our website addressed to speakers of English in South Africa. Very disappointed.More, Restaurant: Berthas restaurant We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Claimed. Cafe Pescado Restaurant. Guest ratings (4) Main Menu. Relaxed, warm and informal with a cosmopolitan appeal it is a favourite place for visitors to pass a few leisurely hours. The food was fantastic. Bertha's Restaurant, Simon's Town: 950 Bewertungen - bei Tripadvisor auf Platz 17 von 36 von 36 Simon's Town Restaurants; mit 3,5/5 von Reisenden bewertet. Seafood $$ - $$$ Menu Breakfast. Service: excellent and friendly staff The terrace is perfectly positioned for a memorable experience. Bertha's Restaurant, Simon's Town: See 948 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Sitting on the edge of the water at Simon's Town harbour, Bertha’s has become a bit of an institution and now with their two set winter specials menu – they are looking at becoming a firm favourite on the taste buds of Capetonians and visitors alike. Within a space of 3 minutes he turned away 2 tables who could have spent a good amount of money on a nice lunch. She is ineffective - particularly if she was telling the truth about not having authority to change it - and worse, extremely rude. Save. Are you sure you want to delete this answer? One who will unfortunately NEVER set foot in the restaurant again. Both calamari dishes were inedible. If I had seen it before I got to my hotel I most certainly wouldn't have accepted it or paid! The town serves as South Africa’s main naval base. And will be sure to let all my friends and fellow travellers to know not to either. Special features: view and relaxed atmosphere Even a fellow customer at an adjacent table was shaking his head in disbelief at her rudeness, and he agreed and said as a former manager of Ocean Basket, he could not believe her behaviour. I will not be back. Share. I am so glad we did. Very disappointing, Mercia. Enjoy a long, lazy lunch, cocktails at sunset or a romantic dinner at the restaurants waterside location. 950 reviews #12 of 27 Restaurants in Simon's Town $$ - $$$ Seafood Vegetarian Friendly. And all for a silly R12. © 2021 Simons Town. Bertha's Seafood Restaurant in Simon's Town liegt in der Nähe des Hafens und bietet leckere Fischgerichte, Meersfrüchte, Seafood und mehr. Read More. Will highly recommend and hope to be back soon.More, Service good, I found the portions on the small side nothing out of the ordinary offered. Bertha's Restaurant. Very disappointing, Mercia. Simon's Town. good and the portions were just right. Even a fellow customer at an adjacent table was shaking his head in disbelief at her rudeness, and he agreed and said as a former manager of Ocean Basket, he could not believe her behaviour. Best Dining in Simon's Town, Cape Town: See 7 160 Tripadvisor traveller reviews of 37 Simon's Town restaurants and search by cuisine, price, location, and more. Dining in Simon's Town, Cape Town: See 7,156 Tripadvisor traveller reviews of 37 Simon's Town restaurants and search by cuisine, price, location, and more. Simon's Town Tourism Simon's Town Accommodation ... Bertha's Restaurant. Get in touch we love hearing from you! Mercia was the manager on duty and when she came to talk to me, her approachand tone were very aggressive. Food was absolutely delicious with great service to match. Which I guess was a good thing so less food went to waste. Enjoy one of our crisp salads, delectable burgers or opt for some fresh seafood with our famous shellfish platter. It was great to be...around, happy, smiling people. Our Menu. Location: in Simonstown Bertha’s can accommodate various functions from weddings to end of year parties. That is the worst behaved customer service agent / manager I have EVER encountered and left me with a bitter aftertaste. Waiters clearly not trained properly!!! The prawns perfectly seasoned without that saucy stuff that you usually get. Bertha's Restaurant 1 Wharf Road Simon’s Town 7975 Cape Town South Africa Contact Colleen Ferrier Tel: +27 21 786 2138 Price Range R100 – R150. Which I guess was a good thing so less food went to waste. I feel like she has no pride in her job nor any concerns about hospitality, and perhaps the fact that the restaurant is so established means she rests on their reputation and position in the quay, rather than any good customer service. There was a problem with your submission. Is Bertha's Restaurant implementing safety measures as a result of COVID-19? You will NEVER Ever see me there again‼️‼️‼️ After lodging a direct complaint via fb messanger the message was read and not responded to. 950 reviews Open Now. Simon's Town … The view across Simon’s Town bay from Bertha’s Restaurant. Check your food before paying please. So we did head off to Harbour View were welcomed with so much friendliness, our puppies given special bowls with water, had an incredible meal and amazing cocktails!!!! How after 6 months of lockdown can YOU BERTHAS chase away clients?????? Simon's Town. Everything was...good and the portions were just right. Eggs on Toast. Hotels with Complimentary Breakfast in Simon's Town, Hotels near Boulders Beach Penguin Colony, Hotels near Jubilee Square & Jetty, Simon's Town, Cafes with Outdoor Seating in Simon's Town, Mediterranean Restaurants in Simon's Town, Seafood Restaurants for Families in Simon's Town, 1 Wharf Road Quayside Centre,, Simon's Town 7975 South Africa. around, happy, smiling people. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thank-you to all the management and staff for a wonderful day and a great memory. Fried looked like they had been...sitting at the bottom of a fryer for a week and the grilled calamari was tasteless. I went for wine and oysters. Bertha's Restaurant, Simon's Town: See 948 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Bertha's Restaurant, Simon's Town: See 949 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. All rights reserved. Within a space of 3 minutes he turned away 2 tables who could have spent a good amount of money on a nice lunch. sitting at the bottom of a fryer for a week and the grilled calamari was tasteless. We never thought of going to Bertha’s. You will NEVER Ever see me there again‼️‼️‼️ After lodging a direct complaint via fb messanger the message was read and not responded to. Zomato uses cookies to enhance user experience. The calamari was tender. Fish, pastas, great peri peri chicken and pizzas. For me it was not about the R12, we all know that that is not a lot of money, but the principle of having served me, a single customer, 12 and then charging 2x 6 was in poor form and extremely disappointing. Bertha's Restaurant Scrumptious Set Menu Winter Specials Don't you just love winter with its warm wintry food specials? Write Review. Meal: delicious oysters and berry dessert with a cappuccino Simon's Town Restaurants; Website. Tel: +27 (0)21 786 2138. Child Policy Children welcome. In this day and age, when the hospitality industry has been so hard hit, you would think customer support would be critical. Famous for its quality fish and chips. Simon's Town. There is something for everyone! Bertha's Restaurant Cape Town; Bertha's Restaurant, Simon's Town; Get Menu, Reviews, Contact, Location, Phone Number, Maps and more for Bertha's Restaurant Restaurant on Zomato. You are on the beach literally, I used to frequent this place often with my dog and sit outside completely out of the way as to be a descent customer. Note: your question will be posted publicly on the Questions & Answers page. Absolutely apaulling service Zero stars! it was up to the manager to void/ change this. Not to mention tiny portions of each. Seafood RR - RRR Menu Bertha's Restaurant, Simon's Town: See 950 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #16 of 35 restaurants in Simon's Town. For me it was not about the R12, we all know that that is not a lot of money, but the principle of having served me, a single customer, 12 and then charging 2x 6 was in poor form and extremely disappointing. Coming from high end hospitality myself I found this to be apaulling and completely disrespectful! She is ineffective - particularly if she was telling the truth about not having authority to change it - and worse, extremely rude. Rob wanted to give us some time to explore this small town by ourselves, so we took a walk around the bay and stopped by Bertha’s Restaurant. Basically she said you ordered 6 and then 6 so it's 2x R90 and I have no authority to change it. Prices: reasonable The hospitality we received was beyond our expectations. Bertha's Restaurant. Yes, Bertha's Restaurant is taking precautions against COVID-19. A charming restaurant in a quaint village, Bertha's is relaxed and informal with a cosmopolitan appeal, a favourite place for visitors to pass a few leisurely hours or a long lazy afternoon. Overview Menu Reviews. Coming from high end hospitality myself I found this to be apaulling and completely disrespectful! Created, Hosted & Promoted by. Simon's Town Tourism Simon's Town Hotels ... Bertha's Restaurant. His approach was absolutely obnoxious, arrogant, rude and unfriendly. There was something about it that I could not put my finger on. The whole interaction left a bad taste in my mouth - not that they refused to change the charge so much as the horrendous way she treated me as a customer. When I questioned what her authority extended to, and said surely it is more in her intrest to have pleased customers than about the additional R12, she simply continued in a patronising way, saying "I have no authority to change it". Loved the food, the vibe and last but not least, the cocktails. Bertha's Restaurant, Simon's Town: See 946 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 35 restaurants in Simon's Town. How after 6 months of lockdown can YOU BERTHAS chase away clients?????? And will be sure to let all my friends and fellow travellers to know not to either. When the bill came they charged me 2x R90. 8am – 8pm daily (breakfast / lunch / dinner) Location. Contact Us. The waiter who assisted us was super friendly. View Listing. Serves European, Seafood, Fast Food. Bertha's Restaurant, Simon's Town: See 949 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. One who will unfortunately NEVER set foot in the restaurant again. Basically she said you ordered 6 and then 6 so it's 2x R90 and I have no authority to change it. The terrace is perfectly positioned for a memorable experience. 950 reviews Closed Now. Yes, Bertha's Restaurant offers takeaway services. Avo, tomato, onion, cucumber and greens with your choice of: 5 Deshelled prawns with an island dressing. Bertha's Restaurant Simon's Town, Cape Town. Operating Hours Mon -Sunday: 07h00 – 22h00 Max of 400 persons So we did head off to Harbour View were welcomed with so much friendliness, our puppies given special bowls with water, had an incredible meal and amazing cocktails!!!! His tone of voice so condescending I felt like I was being scolded my my father at the age of 8‼️ Similar to many harbour side establishments, Saw some of the reviews so decided to give it a try since my first choice was closed. Berthas Restaurant fronts the old Town Pier and boasts picturesque views across the yacht harbour and over False Bay, absolute waters edge position, in the very heart of Simons Town. Relaxed, warm and informal Berthas is said to be a favourite place for visitors to Simons Town to pass a few leisurely hours by the harbour. A full list is available within the "safety precautions" section of this page. Absolute waters edge position, in the heart of Simons Town, Berthas Restaurant fronts the old Town Pier and boasts picturesque views across the yacht harbour and over False Bay. Salty Sea Dog. His approach was absolutely obnoxious, arrogant, rude and unfriendly. Waffles, Pancakes, Muffins, Coffee, Ice Cream - yum. Berthas Restaurant. R 29.00. WiFi: free WiFi, how exquisite to sit down have a meal and looking out on a majestic waterfront, great service friendly staff, and the most decadent foods, We only had a starter at Bertha's but the view and the food were excellent. Enjoy a long, lazy lunch; cocktails at sunset. Will highly recommend and hope to be back soon. R 99.00. However, they had a special that we could not resist. Situated:  in central town by the Jubilee and jetty bay Email: reservations@berthas.co.za. Great views and a wonderful way in which to spend the afternoon. Yes, Bertha's Restaurant offers delivery services. Had the grilled calamari. Restaurant: Berthas restaurant Location: in Simonstown Situated: in central town by the Jubilee and jetty bay Service: excellent and friendly staff Meal: delicious oysters and berry dessert with a cappuccino Special features: view and relaxed atmosphere Prices: reasonable WiFi: free WiFi 1 Wharf Road. Eventually a manager with the most arrogant attitude approached a table in front of us and scolded them for sitting down at a dirty table??? Bustling by day you can enjoy a long, lazy lunch; cocktails at sunset out on the terrace or be swept away by the sheer romance of the restaurant at night. Cost ZAR300 for two people (approx.)
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